Hi,
I installed the palace of Ice DLC today and started the game (via Steam).
I can see the start page and after loading 100% a messagebox appears with information that it is recommened to change the grafic settings. But I don't have the time or chance to click either ok or go to the settings because the game crashes and not only the game the whole PC shuts down. :-(
So I am stucked without a chance to change the settings. I also tried to desinstall the game. But after the new installation the error and the PC shutdown still exists :-/
What can I do to play the game? Is there a chance to change config file with lower grafic settings? if so how do I do this?
Thanks and best regards
Aiwi
Hello,
Sorry to hear that you are having such troubles.
There is a list of operations you can try that may hopefully help you if you have a corrupted file:
https://steamcommunity.com/app/1096530/discussions/1/2998794978528957168/
If none of that worked and you still experiment some issues, could you provide us your logs at contact@tactical-adventures.com ?
You can find these files in C:\Users\...\AppData\LocalLow\Tactical Adventures\Solasta
(To be safe, you can send us your "Logs" folder if there is anything as well as the Player.txt and Player-prev.txt)
Thank you for your time!