can't find my "Backer Code"

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Docjonez73
Level 2
Kickstarter Backer
4 months ago

It appears as the problem is that I already have an account using my other email address, where all of my stuff like Twitch is linked. Is there a way to take the Kickstarter from this one and move it to my original account, or do I need to unlink everything there, delete that one, and just link it to this one?


Tactical Myzzrym
Level 14
Tactical Adventures Dev
Discord Link Steam Link Newsletter Link Developer Badge
4 months ago

I'll take a look at it later this week, don't worry about it!

Schutzengel
Level 3
Kickstarter Backer Weaponsmith (Bronze) Armorsmith (Bronze)
4 months ago

I dont want to delete this account. I participated in both contests.

Schutzengel
Level 3
Kickstarter Backer Weaponsmith (Bronze) Armorsmith (Bronze)
4 months ago

Why cant I, in addition of entering a backer code, enter my Kickstarter mail, if it is different ?

Tactical Myzzrym
Level 14
Tactical Adventures Dev
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4 months ago

@Schutzengel, what's your Kickstarter account name? I'll check

Schutzengel
Level 3
Kickstarter Backer Weaponsmith (Bronze) Armorsmith (Bronze)
4 months ago (edited)

This post has been deleted.

Tactical Myzzrym
Level 14
Tactical Adventures Dev
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4 months ago

Hey there Schutzengel

I've just checked and found your pledge. Just so I understand correctly: Did you create (by mistake) another Solasta Account? From what I'm seeing here, your Kickstarter Email is the same as your current account (Schutzengel), so the only reason I'd see for that "The link you used points towards a different user. Please manually input the Backer Code or make sure you’re logged on the correct account" message is if you used to have another account with the same email address - or if you changed your Kickstarter email address.

By the way don't worry about your account, I'm not going to delete anything unless you ask me to :p

Schutzengel
Level 3
Kickstarter Backer Weaponsmith (Bronze) Armorsmith (Bronze)
4 months ago (edited)

Hey there Schutzengel

I've just checked and found your pledge. Just so I understand correctly: Did you create (by mistake) another Solasta Account? From what I'm seeing here, your Kickstarter Email is the same as your current account (Schutzengel), so the only reason I'd see for that "The link you used points towards a different user. Please manually input the Backer Code or make sure you’re logged on the correct account" message is if you used to have another account with the same email address - or if you changed your Kickstarter email address.

By the way don't worry about your account, I'm not going to delete anything unless you ask me to :p

Thats not right. This here accounts email adress is different than the kickstarter one. The emails are the same minus one has an added word. You might have missed the small wording difference so please check again. I dont know if I created an account prior to clicking on the Fulfillment mail but when I click on the fullfillment mail today it leads me to this here account, not another one. I did not create two Solasta accounts and I never changed my Kickstarter mail.

Edit: Ive deleted the post earlier since I dont like any account info hanging around.

Tactical Myzzrym
Level 14
Tactical Adventures Dev
Discord Link Steam Link Newsletter Link Developer Badge
4 months ago

I'll send you a mail about that.

Schutzengel
Level 3
Kickstarter Backer Weaponsmith (Bronze) Armorsmith (Bronze)
4 months ago

It worked. Thanks for your help. Sincerely.

Ethelimard
Visitor
Discord Link Steam Link Kickstarter Backer
1 month ago

Hello, I am a backer too and can't find the mail with my code, can you send it again please ?

3 weeks ago

Hi, 

I have the same problem. Please send an email link as mentioned in previous replies as I cannot find (don't have) the Kickstarter backer code.

Thank you, Chris


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