Black screen after character selection

Fausto
Visitor
4 months ago

Hi all, i'm an early access user. After selecting characters for the campaign the game loads for some seconds then ask me to click to continue and then blank screen and nothing happens.

Can you give me any hint?


Here my steam system information if needed.


Computer Information:

    Manufacturer:  Gigabyte Technology Co., Ltd.

    Model:  G1.Sniper Z97

    Form Factor: Desktop

    No Touch Input Detected


Processor Information:

    CPU Vendor:  GenuineIntel

    CPU Brand:  Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz

    CPU Family:  0x6

    CPU Model:  0x3c

    CPU Stepping:  0x3

    CPU Type:  0x0

    Speed:  4000 Mhz

    8 logical processors

    4 physical processors

    HyperThreading:  Supported

    FCMOV:  Supported

    SSE2:  Supported

    SSE3:  Supported

    SSSE3:  Supported

    SSE4a:  Unsupported

    SSE41:  Supported

    SSE42:  Supported

    AES:  Supported

    AVX:  Supported

    AVX2:  Supported

    AVX512F:  Unsupported

    AVX512PF:  Unsupported

    AVX512ER:  Unsupported

    AVX512CD:  Unsupported

    AVX512VNNI:  Unsupported

    SHA:  Unsupported

    CMPXCHG16B:  Supported

    LAHF/SAHF:  Supported

    PrefetchW:  Unsupported


Operating System Version:

    Windows 10 (64 bit)

    NTFS:  Supported

    Crypto Provider Codes:  Supported 311 0x0 0x0 0x0


Video Card:

    Driver:  Intel(R) HD Graphics 4600

    DirectX Driver Name:  aticfx32.dll

    Driver Version:  20.19.15.4835

    DirectX Driver Version:  26.20.15029.27016

    Driver Date: 10 16 2017

    OpenGL Version: 4.6

    Desktop Color Depth: 32 bits per pixel

    Monitor Refresh Rate: 60 Hz

    DirectX Card: AMD Radeon R9 200 Series

    VendorID:  0x1002

    DeviceID:  0x67b1

    Revision Not Detected

    Number of Monitors:  1

    Number of Logical Video Cards:  1

    No SLI or Crossfire Detected

    Primary Display Resolution:  2560 x 1440

    Desktop Resolution: 2560 x 1440

    Primary Display Size: 23.50" x 13.23" (26.97" diag)

                                            59.7cm x 33.6cm (68.5cm diag)

    Primary Bus Type Not Detected

    Primary VRAM: 1024 MB

    Supported MSAA Modes:  2x 4x 8x 


Sound card:

    Audio device: Auricolare e microtelefono (Hyp


Memory:

    RAM:  16268 Mb


VR Hardware:

    VR Headset: None detected


Miscellaneous:

    UI Language:  English

    Media Type:  Undetermined

    Total Hard Disk Space Available:  456459 Mb

    Largest Free Hard Disk Block:  68082 Mb